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Content Specialist



Content Specialist


Are you driven, results-oriented and a team player? With 15,000 customers in over 15 countries, StoreHub's mission is to make business awesome for everyone by providing retail & restaurant businesses the technology and services they need to succeed.


At StoreHub, we’re building a dream team where all of your colleagues are extraordinary at what they do and are highly effective collaborators. It is on such a team that you learn the most, perform your best work, improve the fastest, and have the most fun. If this is a journey you’d like to embark on, keep reading!


We are looking for a driven Content Marketer to champion our social media and content strategy. You will primarily be working on our B2B brand, StoreHub, whilst supporting our B2C Brand, Beep, as and when necessary.


In this role, you should have a solid understanding of how each digital platform works, and how to create and optimise content so that it’s engaging on those channels. A strong command of the English language and experience creating content for digital formats is a must. You don’t need to be an expert or know everything about our industry (even we don’t!). The work is challenging, fast paced, and always on the bleeding edge.


So, we’re looking for someone with a curious mind, a strong drive to make things happen, and a passion to keep improving yourself.



What is expected of you


  • Produce high quality content for a variety of mediums (social media, blog, video, audio, etc.) at scale and with flair for our audience.

  • Develop direct communications with customers (app push, email, SMS, etc) on CRM platforms to maximise customer lifetime value and repurchase rate.

  • Implement effective content strategies in order to increase web traffic, customer / audience engagements, or for lead generation. - Apply SEO principles to all written content to create content that is both engaging, and high-ranking.

  • Proofread and copy-edit content at speed, while retaining brand voice.

  • Use insights to analyse & grow the number of organic engagements to identify trends, strategise and execute on content creation.

  • Collaborate with the team to develop StoreHub’s brand awareness & online reputation.


Must-haves


  • Faultless written English with impeccable spelling, grammar and punctuation.

  • Minimum 2 years experience in social media management, content writing or similar fields.

  • An obsession for detail - our writers are expected to take a meticulous approach to content creation, with a focus on accuracy and a keen eye for detail.

  • Good eye for visual design.

  • Able to think creatively and problem solve.

  • High levels of autonomy and self-motivation.

  • Able to manage multiple projects and meet deadlines.

  • Developed organizational, planning, and problem-solving skills.



Perks


  • Personal Development : your growth is our growth. So grow with us as we invest in your development!

  • Experience you will not gain in a large organisation/corporation

  • A diverse and millennial and Gen-Z friendly working culture (average age of employees is 26 years old)

  • Weekends and public holidays off - EPF + SOCSO



Experience Level

✅ Intermediate / Junior ( 1 - 2 years of experience )

✅ Mid-level ( 3 - 4 years of experience )



Education Requirement

✅ Diploma

Bachelor's Degree


Employment Type

✅ Full-time


Location

📍 Mutiara Damansara, Petaling Jaya


Salary Range

✅ >RM 5,000



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