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Junior Client Servicing



Junior Client Servicing

Creative Unicorn


Are you passionate about creative marketing? Are you creative-minded with an eye that can appreciate and sell creative work? Then this job is perfect for you. We’re on the lookout for Jr. Client Servicing that exhibit smart thinking that reflect client objectives, have an aptitude for written and verbal communication, attention to detail, and the ability to interface with other departments for the benefit of the client. If you aren’t the best at the above, but excel in building relationships with clients, contractors, teammates, and beyond– you’re welcome all the same to apply. Character is our focus. And if you’re energetic, ambitious, independent, resilient, and looking for a challenge, where the only limit to your advancement is your own capabilities, you’ll fit right in with our team of young yet seasoned team of professional misfits.


Responsibilities


  • Effectively manage and interpret Client requests and feedback, and prepare briefs accordingly

  • Guide internal teams to implement projects smoothly and effectively

  • Work closely with the team to ensure the timely and successful delivery of our solutions according to clients’ needs and objectives

  • Use your problem-solving abilities to ensure that projects/campaigns run smoothly

  • Actively contribute in group and team meetings, as well as in brainstorming, developing and researching client programs.

  • Write/proofread communication materials including client memos, emails, Q&A, pitch docs or press releases

  • Learn to conduct project planning and client reporting, and support the strategy team with campaign planning as well as strategic annual or quarterly plans

  • Learn to understand industry/market trends and the success factors critical to both clients’ and Creative Unicorn’s long-term sustainability and competitiveness

  • Develop positive working relationships with all clients touch points


Must-haves


  • Strong communication skills, particularly with oral presentations

  • Digitally fluent, with a basic understanding of the media landscape and how it works to bring together people

  • An appreciation for how great work gets done and a commitment to ensuring creative excellence/output

  • A good listener, someone who reads people and those in a room well (and adapts their style and response accordingly)

  • Insatiably curious, a lifelong learner

  • Diplomatic and empathetic

  • Know when to accept constructive criticism, and when to fight for what you believe is best for the client

  • Must be able to work in a Doggo friendly environment



Experience Level

✅ Fresh graduates are welcome to apply



Education Level

✅ Bachelor's Degree



Employment Type

✅ Full-time


Location

📍 Kuala Lumpur


Salary Range

✅ RM 2,900 - RM 3,900




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